Mixed Signals Entices European Video Service Providers

by Alan Harten

Seven of the top 10 US cable television operators are currently using digital content monitoring systems provided by Mixed Signals.

Now the company is hoping that it will be able to persuade some of the top European players to appreciate the system’s capabilities.

The company’s Sentry digital content monitoring solution is popular in the US, but can Mixed Signals sell it to hard nosed Europeans?

They are starting the hard sell at the upcoming IBC2008 conference where they intend to demonstrate the Sentry’s capabilities for ensuring a good quality viewing experience for subscribers to European services.

They believe that their American successes have prepared them to give the same level of service to the old continent’s service providers.

Sentry will enable the providers to rapidly diagnose and then repair even difficult issues inside the core of their networks.

Mixed Signals will show off its potential capabilities at the international trade show which opens in Amsterdam this week.

The sentry has several notable features including its ability to aid cable, telecom and IPTV service providers to resolve a wide range of video and audio errors that can ruin subscribers’ quality of experience (QoE).

Video errors (e.g. a black screen, a frozen screen, pixilation, etc.) and audio errors (e.g. dropped left or right channel, no audio whatsoever, etc.) can result from simple or complex issues, but are often difficult to diagnose as networks become ever more advanced and complicated to deliver new services.

Sentry allows for in real-time monitoring all of the programming in a network.

It can then rapidly identify service-affecting issues, enabling fast fixes.

New services such as video on demand, HDTV, etc, as well as programming coming from multiple sources (e.g. satellite, off-air, etc.) and extensive manipulation of programming (e.g., encoding, rate shaping, multiplexing, etc.) means an ever increasing complexity of quality issues.

Quickly resolving issues is only possible with comprehensive and constant monitoring of programming everywhere within the core of a service provider’s network, from acquisition to the network edge.

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